Rental Agreement
Bounce Party LLC dba Bounce and Co.
427 E 17th St, Ste F-1066, Costa Mesa, CA 92627
(626) 600-2686 | info@bounceandco.com
This Rental Agreement (“Agreement”) is a legally binding contract between Bounce Party LLC dba Bounce and Co. (“Service Provider,” “we,” “us”) and you (“Client”). By placing a booking or selecting “I Accept,” you acknowledge that you have read, understand, and agree to all terms below.
Table of Contents
1.1 Access Requirements
Deliveries require direct access via a wheeled dolly with a minimum five (5) foot clearance and grades under 5%. Indoor setups need double doors or roll-up doors with 5+ feet clearance. Setup locations must be accessible without stairs unless disclosed at booking. Clients are responsible for accurate access information; inaccurate details may result in non-delivery without refund.
1.2 Stairs & Difficult Access
| 1–4 stairs | 5% of rental fee |
| 5–10 stairs | 10% of rental fee |
| 10+ stairs | Custom quote required |
| Elevator access | $40/person/hour (billed in 30-min increments) |
1.3 Delivery Windows & Timing
Standard rental: 8:00 AM to 6:00 PM. Overnight rentals: additional 5% of rental value, with pickup between 7:00 AM and 9:00 AM the next morning. Pickup occurs within 2 hours after the event ends, no later than 9:00 PM.
If a delivery window starting at 7:00 AM and pickup as late as 9:00 PM cannot be accommodated, on-time setup cannot be guaranteed unless a time-sensitive fee is paid.
1.4 Address Changes
Changes after arrival may result in additional travel charges, reduced event run-time, and/or cancellation without refund.
1.5 Power Requirements
Clients must provide electrical power within 100 feet of the inflatable. Each requires a dedicated minimum 15-Amp circuit equipped with a Ground Fault Circuit Interrupter (GFCI).
| Extension cord (within 8 ft) | No charge |
| Extension cord (up to 100 ft) | $10 |
| Generator rental | $130 |
Cords must be 3-prong, UL/CE approved, 14/3 gauge minimum. If the company must retrieve a generator from the warehouse, a return trip fee of $350 plus labor and fuel costs will be automatically charged to the card on file.
1.6 Surface Conditions
A $100 fee applies if the venue surface differs from the booking specification.
| Dirt surface cleaning surcharge | $50 |
| Sand surface cleaning surcharge | $150 |
1.7 Underground Utilities
Clients assume full responsibility for any damage to underground utilities, irrigation systems, sprinkler lines, gas lines, water lines, electrical conduit, phone lines, septic systems, or other below-ground infrastructure caused by staking or anchoring our equipment.
1.8 Site Preparation
Setup area must be ready before our driver arrives:
- ✓Lawn mowed and clear of debris
- ✓Vehicles and obstacles removed from delivery path
- ✓Animal feces removed
- ✓Designated setup location cleared and accessible
If the area is unprepared, an additional delivery/preparation fee may apply. If the area cannot be prepared in a reasonable time, the driver may leave and a rescheduling or cancellation fee may apply — no refund issued.
1.9 Delivery Expenses
Clients assume all delivery expenses based on your location, distance, and/or proximity from our warehouse. The company is not responsible for pickup delays.
2.1 Service Fee
A $35 service fee applies to each order. Setup and takedown are included.
2.2 Deposits
A non-refundable deposit of 25% is required when booking more than one week prior to the event. Full payment (100%) is due one week before the event. Deposits may be applied as credit toward a future event if cancelled per Section 3.
2.3 Non-Refundable Add-On Services
3.1 No Cancellations
3.2 Rescheduling
- 5+ days before event: May reschedule with all payments applied as credit, subject to availability.
- Within 5 days: Not guaranteed, subject to availability. Deposit forfeited; remaining balance may be credited.
- Weather: May reschedule per Weather Policy (Section 3.3).
3.3 Weather Policy
If the forecast shows greater than 50% probability of rain or winds exceeding 20 MPH, you may request a “rain-check credit” by notifying us no later than 12:00 PM (noon) the day before the event. Credits are applied toward a future booking.
Requests after noon or where rain probability is 50% or below are ineligible. If you choose to proceed with your rental and it begins raining during the event, we reserve the right to cancel for safety reasons — no refund issued.
4.1 Permits
It is your responsibility to obtain any required permit from the relevant city, county, or park authority before your event date. We do not obtain permits on your behalf.
4.2 Park Insurance
Some parks require a Certificate of Insurance or additional insured naming. Contact us at least 5 business days before your event if this is required.
4.3 Park Logistics
Client must be present 1–2 hours before scheduled delivery. Power requirements must be confirmed — if the park lacks a dedicated 15-Amp GFCI outlet, a generator rental is required. Water products are generally unavailable unless a water supply is confirmed.
Client assumes all risk of loss once the product is delivered. You are responsible for damages caused during testing. You must notify us immediately of any defects; otherwise, you agree the Product is in good working condition and acceptable to you.
6.1 Safety & Usage Rules
- ✓A competent adult (18+) must be present and supervising at all times
- ✓Turn off inflatables if winds exceed 20 MPH
- ✓No silly string, glitter, paint, soap, detergent, sharp objects, food, gum, drinks, shoes, or pets in contact with the product
- ✓Users must be evenly matched (no adults with toddlers)
- ✓Pregnant persons or those with physical ailments may not use the product
- ✓No tumbling, flipping, wrestling, chasing, or piling inside
- ✓Users must not play near entrance/exit openings
- ✓Stop immediately if anchoring points loosen and contact the company
- ✓For slides: one person at a time, correct technique only
6.2 Notification Obligations
At booking, notify us of stairs, obstacles, inclines, or vacation rental status. If the event ends early, notify us immediately. An early pickup rescheduling surcharge of 10% applies.
6.3 Damage & Incident Reporting
- ✓U.S. domestic use only; the product may not leave the rental site without written consent
- ✓Only qualified technicians may set up, operate, manage, and control the product
- ✓No sublease or unauthorized use without written consent
- ✓Serial numbers and logos may not be removed or covered without consent
- ✓Authorized use only; unauthorized project/production use is a material breach
Clients are fully responsible for any damage to, loss of, or destruction of the Product during the rental period.
8.1 Prohibited Items — Damage Fees
| Silly string | $150 |
| Soap or detergent | $150 |
| Food or gum | $150 |
| Permanent / irreparable damage | Assessed case-by-case |
8.2 Product Damage or Malfunction
The company will inform you within a reasonable time of any missing or damaged items. If a product malfunctions in the field, notify us immediately. If the problem was not caused by the company, the client is responsible for repair/replacement costs.
8.3 Repair & Replacement Costs
The client is responsible for all actual repair costs. Replacement is calculated at the current retail replacement cost — less any discounts, without deduction for depreciation — plus transportation, tax, and setup charges.
8.4 Lost, Stolen, or Destroyed Product
The client is responsible for the full replacement cost per Section 8.3. You must immediately notify us and file a police report.
8.5 Damage Waiver
Optional purchase of a Damage Waiver at 10% of the rental fee. Covers up to $700 in accidental damage.
Bounce Party LLC carries full liability insurance covering our equipment and operations. A Certificate of Insurance is provided upon request with 3 business days' notice.
For city/county parks: many jurisdictions require naming the city/county as “additional insured.” Contact us at least 5 business days before the event if this is required.
11.1 Indemnification
Client agrees to indemnify and hold the Service Provider and its owners, officers, directors, employees, agents, affiliates, successors, and assigns harmless from and against any and all losses, damages, claims, demands, or liability of any kind, including legal expenses, except those directly caused by the Service Provider's own negligence or willful misconduct.
11.2 Release & Waiver
Client releases, waives, and discharges the Service Provider from any and all liability, claims, demands, actions, and causes of action of any kind arising out of or related to any loss, damage, or injury, including death, except claims arising from gross negligence or willful misconduct of the Service Provider.
11.3 Legally Binding Agreement
This document is a legally binding contract intended to provide a comprehensive release of liability.
11.4 Assumption of Risk
11.5 Waiver of California Civil Code § 1542
You specifically acknowledge our superior title and ownership of the Product and must keep the Product free of all liens, levies, and encumbrances. You may not assign or pledge the Product.
We have the right to inspect the Product at any time during the rental period. You must make all arrangements necessary to permit our qualified employees access to the Product's location.
If a breach occurs, we have the right to remove all of the Product without any liability to us, and without prejudice to our rights under this Agreement.
14.1 Initial Dispute Resolution
Available via email: info@bounceandco.com. Parties shall use their best efforts to settle any dispute directly through consultation and good faith negotiation, which shall be a precondition to any further proceedings.
14.2 Mediation
All disputes arising out of this Agreement shall be referred to mediation as a condition precedent to arbitration. Meaningful mediation for at least 4 hours in Orange County, California, by a mutually selected mediator. If no agreement on mediator, Signature Resolution is used. Costs shall be shared equally.
14.3 Binding Arbitration
Disputes unresolved after mediation will be settled by binding arbitration administered by the American Arbitration Association (AAA) under Consumer Arbitration Rules in Orange County. The arbitrator's decision shall be final and binding on both parties.
14.4 Class Action Waiver
15.1 Default & Breach
If the client defaults on any terms, or if proceedings in bankruptcy or insolvency are instituted by or against you, the company may declare this agreement terminated and take possession of the Product without being liable to you or any third party. All costs of enforcement, including legal fees, shall be borne by you.
15.2 Termination
The company reserves the right to terminate this Agreement on 24-hour notice by mail, phone, email, or personal notice. The client must immediately return the product in the same condition as when first delivered.
All add-on service payments are non-refundable; full payment is required if a deposit has been placed.
This Agreement shall be governed by the laws of the State of California. Disputes are settled through the Section 14 binding arbitration process. The company may seek emergency injunctive or equitable relief from a court of competent jurisdiction to prevent irreparable harm.
17.1 Entire Agreement
This Agreement constitutes the entire agreement between us regarding the Product. Any changes must be made in writing and agreed to by both parties.
17.2 Entity Authorization
If the Client is a corporation, LLC, partnership, or other entity, the signer warrants full authority of such entity to sign this Agreement and obligate the entity.
17.3 Electronic Signature
By selecting “I Accept,” the signer is signing this Rental Agreement electronically. The parties agree that the electronic signature is the legal equivalent of a manual signature and no certification is needed.
Acknowledgment & Agreement
By signing below or selecting “I Accept,” you acknowledge that you have read, understand, and agree to all the terms and conditions set forth in this Rental Agreement. You confirm that this is a legally binding contract.
Client Signature
Date
Printed Name
Questions about this agreement? Contact us at info@bounceandco.com or (626) 600-2686